The event organizer makes all event-related decisions and sets all of its policies, rules and regulations, ticket prices, etc. Learn about how to find contact information for the event organizer and what information they can typically provide.
In this article:
How Can I Contact the Event Organizer?
What Information or Assistance Can the Event Organizer Provide?
đź’ˇ Who is the Event Organizer?
The event organizer is the party responsible for putting on or coordinating the event. Because they own and operate the event, the event organizer makes all event-related decisions and sets all of its policies, rules and regulations, ticket prices, etc.
How Can I Contact the Event Organizer?
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Check the Tixr Event Page
- Sometimes the event organizer includes their contact information directly on the event purchase page! When present, it is visible by the “Contact” heading at the very bottom.
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Check the Event’s Website and Social Media
- If the purchase page doesn’t include the event organizer’s contact information, it can most likely be found on the event’s website, in their FAQs, or through their social media.
What Information or Assistance Can the Event Organizer Provide?
The event organizer is the best source for any information relating to the event itself! They are the ones who can best assist with any of the following:
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Event Operations Questions
- Do you need information about location or venue layout, door/start times, VIP package perks, Meet and Greet packages and processes, ADA accommodations, lost and found, volunteering, and more similar subjects? The event organizer can help!
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Event Policy Questions
- Do you have questions about refund/exchange policies, transfer and name change policies, upgrades, and more? The event organizer sets these policies and can answer your questions/address your concerns most effectively.
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Event Rules and Regulations Questions
- Do you need clarification on the event dress code, what you can bring with you, what is needed at the door for entry, and what is welcomed or discouraged behavior at the event? The event organizer has all the information you need!
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Ticket Delivery Method Questions
- Do you need shipped tickets sent to will call? Do you have general questions or concerns about your ticket delivery method? The event organizer is your best source for help.
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Ticket Pricing and Fee Questions
- Do you have questions about fees, available ticket types, or general pricing? The event organizer can clear things up for you!
- Do you have questions about fees, available ticket types, or general pricing? The event organizer can clear things up for you!