Navigating and Understanding Event Purchase Pages

Learn how to find information about ticket types and event details on Tixr event purchase pages.

In this Article:

Tixr Event Pages

Finding Additional Details

Following an Event

Making a Purchase

FAQs


Tixr Event Pages

The event page is your source for any information you need about the event and available tickets. Here, you’ll find details about what each ticket type includes, the description and location of the event, contact information, and the event’s terms of purchase.

Available Tickets

The name, date, venue, and all types of tickets available for purchase can be found at the very top of the event purchase page.

TOP OF EVENT PAGE

🌟 TIP: To see the specific tickets listed for purchase, click on the desired category.

Event Description

A complete description of the event can be found under the tickets on the event purchase page. Here, you will also find any age restrictions and a countdown to the event start date.

Event Description

Event Location

Under the event description, you’ll find the location section of the page. Here, you can find the address of the venue, and in some cases, the option to open the address directly in Google maps.

Screenshot 2024-11-27 at 11.39.53 AM

Terms and Contact Information

The event’s terms and contact information are located at the very bottom of the event purchase page.

⚠️ NOTE: Each event is privately owned and operated separately from Tixr. Because of this, provided terms and contact information vary between events. To learn more about the event organizer and their role, visit THIS ARTICLE.

Contact & Terms


Finding Additional Details

➡️ For Tickets:

The details for what’s included in a ticket type can easily be found by hovering over it and selecting “More Info” from the overlay that appears.

Ticket Description

➡️ For Hotel Packages:

The details for what’s included in a hotel package can be found by locating the desired package and selecting “More Info,” just beneath the description.

Screenshot 2024-11-27 at 11.23.04 AM


Following an Event

📨 TIP: If you would like to add yourself to the event’s contact list, you can do so from the event page by clicking “Follow Event”. This will sign you up to receive any updates that the event organizer sends out, which may include promotions and ticket releases.

follow event


Making a Purchase

IMPORTANT NOTES:

⚠️ You can find all available tickets and waitlists on the event page. If you can't find what you're looking for, that means it’s not currently available.

⚠️ Add-on items and/or order protection must be included at the time of original purchase and cannot be purchased independently or added to an order later. Please ensure you’ve included everything you need in your order before proceeding to checkout.

  • To make a purchase from the event page, select the desired tickets and click the blue “+” sign.
  • Once all the desired tickets are in your cart, look at the bottom of the window and select “checkout”.


FAQs

Can I purchase tickets for multiple events at once?

Each event is independently owned, and the settings for events and their purchase pages are determined by the event organizer. Because of this, the pricing and fee structures differ too much between events for separate events to purchased together.

Can I add a ticket to my order later if I forget something?

Once an order is processed, it cannot be reopened to add additional items. Be sure to include all desired add-on items in your order at the time of purchase. If you need additional tickets later, you'll need to make a separate purchase.

I read the description, but I still have questions about a ticket type or package.

For details beyond what's listed on the event page, you can check the event’s website, FAQs, or social media pages. You can also always contact the event organizer! They're most familiar with their event and best equipped to answer your questions.