Notifications in Tixr Studio: FAQ

What is it? When do I use it?

Notifications allow you to receive specified information about orders via email or webhook. Alerts can be set to trigger for any order, or a specific ticket category, based on many different conditions.

Example 1: You have a limited number of VIP accommodations in inventory and you want to be notified each time one is sold.

Example 2: You would like to be notified if there are any chargebacks occurring

Example 3: You are selling VIP tables and want to send the information via webhook to your reservations system


Q: Can I set up multiple channels?

A: Yes. 

Q: Why am I not getting notified?

A: Double-check that you have both a ticket type and an order type that match.

i.e "VIP tickets" and "purchases"