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Tixr Support Articles
COVID - 19 Updates
Tixr livestreams and videos on demand
How do I access my livestreams and videos on demand?
Frequently asked questions about the live stream experience
Watch how to access your media
Can I refund or exchange my ticket?
I accidentally sent my ticket to the wrong email address. What should I do?
I logged into my account on Tixr, but don’t see my ticket there. Where are my tickets?
How do I process a payment while on a payment plan?
Why did you charge me twice? I see a duplicate charge from Tixr on my credit card statement.
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KISS 2020 Goodbye FAQ
How much does it cost to use Tixr (Backstage) to sell tickets?
Does Tixr support international events?
I see a lot of music events on Tixr. Do you support any other verticals?
How do you log in to Backstage?
Can I take a look around the system with a trial username and password?
Where is Tixr located?
Who writes your blog posts?