You are receiving a generic "processor decline" which means your bank is unwilling to accept this transaction. To clarify, these declines are received directly from your bank and are not generated by our payment processor. To better understand why the bank is sending us that response you will need to reach out to your bank for additional information. We have found it's best to ask for the bank's technical or tier 2 support. This is an issue that requires more access than frontline support is typically granted. You will need to contact your bank in regards to the current flag on your account before trying to transact again. Please let us know if you have any further questions.
Why do I keep receiving the error message "There was a problem processing your credit card, please double check your data and try again"?
Modified on: Wed, Oct 16, 2019 at 5:54 PM
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