A variety of factors can influence video playback. Some factors may pertain to your computer or device. If you aren’t getting the best viewing experience, try a few of these quick fixes.

General Troubleshooting

Useful tips and tricks to improve your livestream experience such as checking your bandwidth and disabling any browser extensions. Visit the General Troubleshooting article for more details. 


Frequently asked questions with simple solutions. Visit the FAQ page for more details.

How To Watch an Event

Trouble accessing your livestream? Follow the simple troubleshooting guide found here.

For step by step instructions on how to access your media please utilize our support article here.

For frequently asked questions please utilize our support article here.

For streaming recommendations please utilize our support article here.