To manage your Waitlist orders please follow the steps below: 1. Log-In to your Tixr Account at tixr.com 2. Hover over your user menu with your init...

The method that you receive your ticket is entirely up to the event organizer. If will call was the only option available when you checked out, then it is m...

To locate the number of rewards points you have please follow the steps below: 1. Log into your Tixr account at Tixr.com 2. Hover over your user menu t...

Please refer to the Terms and Conditions on the event page. If no policy is specified on ticket transfers, please fill out a form here. If the policy st...

To manage your payment plan please follow the steps below: 1. Log In to your Tixr Account 2. Hover over your user menu with your initials displayed in ...

Sure, we'd love to connect you with someone from our customer service team!  Please log a ticket at support.tixr.com and we'll get back to you ...

If you receive an error code that states "We're sorry, the promotional code entered is not valid" please double check that you have the corre...

If the event you have purchased tickets to allows fans to change names on tickets, it is done through your Tixr account. Please follow the instructions belo...

You can print a receipt for any of your orders by logging into your Tixr account and following the steps below:   1. Log into your Tixr account at Tixr.com...

*Please note that setting the new credit card as the default will not update the credit card associated with your payment plan. You must follow these step b...