How Do I Update the Payment Method Associated With My Waitlist Order?

To update the payment method associated with your waitlist order please follow the steps below.

1. Log into your Tixr Account at Tixr.com.

2. Hover over your user menu with your initials displayed in the upper right.

3. My Events -> Waitlist.

4. Hover over the event card and choose "Manage Waitlist".

 

5. Select the drop-down under What payment method should be used if tickets become available? and either select the correct payment method or add a new method and click Submit.

 

 

 

6. You will know that you have successfully updated the payment method associated with your waitlist order when you get a green banner on the top of your screen that says 'Waitlist updated successfully'.