Knowledge Base
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Fan Support
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Managing Your Tixr Group
Fan Support
Ticket/Order Help
Account Help
Purchasing Help
Payment Plans
Waitlist
Rewards
General
Livestreams & Video On Demand
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Knowledge Base
Fan Support
Tixr Client Support
Managing Your Tixr Group
Fan Support
Ticket/Order Help
Account Help
Purchasing Help
Payment Plans
Waitlist
Rewards
General
Livestreams & Video On Demand
Fan Support
Support for Fans & Ticket Purchasers
Ticket/Order Help
I want to cancel my ticket transfer
I can't access my tickets
My card was charged twice for a Tixr order
I want to change my name on the ticket
I want to print my receipt
I want to print my tickets
I want to add my ticket to Apple Wallet
I want to resell my Tixr tickets
I want to be refunded to a different card
I want to update my ticket delivery method
I want to update my shipping address
I want to refund or exchange my ticket
I want to upgrade my tickets
I want to transfer my ticket
I protected my ticket purchase. How do I submit a refund request?
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Account Help
I want to delete my Tixr account
I want to update my email address
I want to reset my password
I keep receiving the error “user already exists”
My account is flagged
I can't log in to my Tixr account
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Purchasing Help
The event page is not loading
I want to use my access code
My promo code doesn't work
I want to apply a promo code
I want to renew my season tickets
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Payment Plans
I want to cancel my payment plan
I want to pay in multiple installments
I want to view my payment plan schedule
I want to update my payment method
Waitlist
I want to manage my waitlist order
I want to update the payment method associated with my waitlist order
Waitlist FAQ
Rewards
Tixr Rewards
General
I want to contact the event organizer
Livestreams & Video On Demand
I want to stream to Apple TV
I want to stream to Roku
I want to watch a livestream of a Tixr event
Troubleshooting Guide
Streaming Recommendations
I want to watch my live streams and videos on demand
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