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Knowledge Base
Fan Support
Fan Support
Support for Fans & Ticket Purchasers
Ticket/Order Help
How Do I Sell Tickets I've Bought On Tixr?
Saving Payment Methods and Reviewing Receipts
Upgrading Tickets
Transferring Tickets
How to Add Digital Tickets to Your Mobile Wallet
Viewing, Accessing, and Updating Your Tickets
How to Create a Tixr Account After Checking Out As A Guest
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Account Help
Updating or Deleting Your Tixr Account
Accessing Your Tixr Account
Creating Your Tixr Account
Payment Plans
Using Payment Plans
Refunds and Cancelations
Event Changes and Cancelations
Disputing an Order
Requesting a Refund
Understanding, Using, and Canceling Order Protection
Purchasing Help
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Using Access/Presale Codes
Redeeming Promo Codes
Renewing Season Tickets
Selecting Reserved Seats
Navigating and Understanding Event Purchase Pages
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Waitlist
Joining, Updating, and Leaving Waitlists
Livestreams & Video On Demand
I want to stream to Apple TV
I want to stream to Roku
I want to watch a livestream of a Tixr event
Troubleshooting Guide
Streaming Recommendations
I want to watch my live streams and videos on demand
Viewing Livestreams and Videos On Demand
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General
Contacting the Event Organizer
Rewards
Understanding and Earning Tixr Rewards