Fan Support
Support for Fans & Ticket Purchasers
Ticket/Order Help
- How Do I Sell Tickets I've Bought On Tixr?
- Saving Payment Methods and Reviewing Receipts
- Upgrading Tickets
- Transferring Tickets
- How to Add Digital Tickets to Your Mobile Wallet
- Viewing, Accessing, and Updating Your Tickets
- How to Create a Tixr Account After Checking Out As A Guest
Account Help
Payment Plans
Refunds and Cancelations
- Event Changes and Cancelations
- Disputing an Order
- Requesting a Refund
- Understanding, Using, and Canceling Order Protection
Purchasing Help
- The event page is not loading
- Using Access/Presale Codes
- Redeeming Promo Codes
- Renewing Season Tickets
- Selecting Reserved Seats
- Navigating and Understanding Event Purchase Pages
Waitlist
Livestreams & Video On Demand
- I want to stream to Apple TV
- I want to stream to Roku
- I want to watch a livestream of a Tixr event
- Troubleshooting Guide
- Streaming Recommendations
- I want to watch my live streams and videos on demand
- Viewing Livestreams and Videos On Demand