Knowledge Base
Go to tixr.com
File a Fan Support Ticket
Client Support
Client Support
Welcome to Tixr
Building Events
Advanced Features
Analytics & Reports
Marketing Tools
Stripe
Equipment & Day of Show Operations
Utilizing Tixr's Fan Support
Troubleshooting
API
Reporting
Season Tickets
Fan Support
Ticket/Order Help
Account Help
Purchasing Help
Payment Plans
Waitlist
Rewards
General
Livestreams & Video On Demand
Request a Tax Invoice
Advanced Features
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Knowledge Base
Client Support
Client Support
Welcome to Tixr
Building Events
Advanced Features
Analytics & Reports
Marketing Tools
Stripe
Equipment & Day of Show Operations
Utilizing Tixr's Fan Support
Troubleshooting
API
Reporting
Season Tickets
Fan Support
Ticket/Order Help
Account Help
Purchasing Help
Payment Plans
Waitlist
Rewards
General
Livestreams & Video On Demand
Request a Tax Invoice
Advanced Features
Client Support
Support for Tixr Clients & Event Organizers
Welcome to Tixr
Welcome to Tixr Studio!
Tixr Studio: Dashboard Overview
Manage your Tixr Group
Full Required Assets and Information List
Tixr User Access Levels
Design your Group Page
See more
Building Events
Best Practices and FAQs for Music Event Syndication
Create an event: Basics
Create an event: Settings
Create an event: Content
Create an event: Design
Building Tickets: Basics
Building Tickets: Settings
Building Tickets: Content & Design
Building Tickets: Tiers
Building Tickets: Pools
Save, Schedule & Publish your event
Duplicate an Event
Ticket Multiples - What are they & how to use them
Price Levels - What is it? When do we use it?
Price Levels - Creating and Managing
Collections: Create & Manage
Add Metadata (smart filters) to Collections
Enable Payment Plans
Payment Plan FAQs
How to Add a Venue
See more
Advanced Features
Building Reserved Seating Charts - Seating Chart Sessions
Private Links: Creating and Managing in Tixr Studio
Private Links: FAQ
Internal Tickets: Creating and Managing in Tixr Studio
Internal Tickets: FAQ
How to Enable Waitlist on Events
Forms in Tixr Studio: How to use & Troubleshoot
Creating and Managing the Forms Feature in Tixr Studio
Create and apply Access codes
Send Access Codes from Tixr Studio
Notifications in Tixr Studio: Creating and Managing
Notifications in Tixr Studio: FAQ
Overview of External Tickets in Tixr Studio
Holds - Creating and Managing
Reservations & Renewals - What are they? When do you use them?
Fan Transfers - What is it? When do you use it?
Fan Transfers FAQ
Ticket Activation: What is it & how to use it in Tixr Studio
See more
Analytics & Reports
Tags - Creating and Managing
Purchase Analytics & Charts
Fan Analytics & Charts
Reports: Sales
Reports: Attendance
Reports: Finances
External Records in Tixr Studio
Records - Fan Transfers
View & Manage Orders in Tixr Studio
Manage your Waitlist in Records
Records: Following
Audit Report Labels
See more
Marketing Tools
Why You Should Transition to Google Analytics 4
Connect a Google Analytics Property to your Group in Tixr Studio
How to Configure Cross Domain Tracking in Google Analytics
Reports: Sales by Promo Code and Sales Summary by Promo Code
Tracking Pixels - What are they & how to add them to your events
Tracking Pixels - Tracking Providers and Setup
Tracking Pixels - Troubleshooting
Creating & Managing Promos in Tixr Studio
Troubleshooting Promos in Tixr Studio
Intergating your Mailchimp in Tixr Studio
Exporting Mailchimp Lists in Tixr Studio
Setting up Rewards in Tixr Studio
What are Rewards in Tixr Studio?
Troubleshooting Rewards in Tixr Studio
Tracking Rewards in Tixr Studio
Track Promoter Links in Tixr Studio
Create Promoter Tracking Links in Tixr Studio
See more
Stripe
Add a Location to your Stripe Card Reader [Tixr Stripe Account]
Add a Location to your Stripe Dashboard
Stripe Settings for Payment Plans
How to Fight a Chargeback
How to Create a Stripe Account and link with Tixr
See more
Equipment & Day of Show Operations
How to connect your Boca Printer to Tixr Door
Tixr Studio & Print Agent Boca Guide
Tixr Door with Stripe
Day of Show Checklist
Tixr Device Refresh
Selling with Tixr Door
Pair your Stripe BBPOS Chipper 2x with Tixr Door
Scanning with Tixr Door
Eventgroove - Bulk Ticket Printing Without a Boca Printer
See more
Utilizing Tixr's Fan Support
Opt-In Requirements: Tixr Fan Support
Tixr Fan Support: Scope of Assistance
Troubleshooting
Where are my events?
Troubleshooting: Browser Cache
I need my taxes or fees updated
Help, I made updates to my event but I don't see them!
API
Tixr API Documentation
Printful Integration
Reporting
Reports: Ticket Quantities
Season Tickets
Season Tickets: How to set up the Season and Master Season event
Season Tickets: Plan your Season and Events
